FHW attorney Michelle D. Bayer contributed to this post.
Many physicians go their whole careers without ever facing a credentialing, privileging, or licensing issue. Those physicians are fortunate. However, other physicians who are not so lucky sometimes fail to appreciate the seriousness of their situation and take action too late in the proceedings, thereby jeopardizing their livelihoods.
This post provides an overview of the key issues for physicians from the onset of any hospital investigation or other disciplinary/credentialing action, and includes a step-by-step assessment to help physicians determine if an “investigation” is present, and tips on how to best protect their rights, privileges and medical licenses and avoid a report to the National Practitioner Data Bank (NPDB).
Step #1
It is crucial to immediately determine whether disciplinary/credentialing proceedings initiated by a hospital qualify as an “investigation.” While seemingly innocuous, this distinction is important because both Michigan State Licensing Board (SLB) and National Practitioner Data Bank (NPBD) guidelines require physicians (including dentists) to be reported if they resign during an “investigation”. Many times, resignation seems like a reasonable alternative during the proceedings, and unwitting physicians resign (without challenging the substance of the charges against them) only to discover later that the resignation itself is reportable.
What constitutes an “investigation” and how these investigations are conducted are usually defined in some manner in medical staff bylaws. However, some bylaws are poorly written, vague (intentionally or unintentionally) and fail to properly define an investigation, or how the investigation, review, and appeals process should be conducted. Vague procedures for the investigation/review and appeal processes favor the hospital and can do a great disservice to the physician.
In situations where “investigations” are not clearly defined under the bylaws, the NPDB Handbook and case law provides guidance to determine if an “investigation” is present. Generally, an “investigation” must meet the following criteria:
- Formal notice of the investigation must be given to the physician.
- An investigation must be carried out by a health care entity, not an individual. Thus, just because a lone individual has raised concerns about a physician’s quality of care, this does not mean an investigation is present. Generally during an “investigation,” a physician’s files are reviewed by an ad-hoc committee or submitted for outside, independent review.
- A routine or general review of cases is not considered an investigation; generally, in cases where courts uphold NPDB reports arising from resignations during “investigations,” the investigation is triggered by a specific complaint or incident.
- The investigation must be related to issues directly pertaining to patient care, not documentation or administrative issues.
After the jump - Step #2 - What Are My Rights?
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